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You can contact us by telephone, by visiting, emailing or writing to us.

Call us

Our friendly Customer Services staff are available
from 9am to 5pm Monday to Friday.

0044 (0) 20 7920 6100

1 King's Arms Yard
London
EC2R 7AF.
                           

Email us

General enquiries
Customer services
Trade Services
Lending

 



Your feedback is valuable to us. Please share your experience with our products and services so that we can improve.
Feedback@fidbank.uk

Report Fraud

Tell us immediately if there is any suspicious activity on your account that you are not aware of and did not authorise.
Report_Fraud@fidbank.uk

Report Stolen or Lost card

Tell us immediately if your card has been lost or stolen, or if you suspect you have been a victim of any card related fraud.
Support@fidbank.uk