Security Centre
Guidance to help you protect yourself, your money and your personal information from fraud and scams.
Take Five to Stop Fraud
Fraudsters use increasingly sophisticated tactics to try to trick people into revealing information or sending money. Always stop, challenge and protect yourself before acting.
TAKE FIVE
TO STOP FRAUD
How to protect yourself
If something feels unusual, unexpected or urgent, take a moment to verify it through a trusted source before taking action.
Keep your details safe
Never share passwords, PINs, one-time passcodes or security credentials with anyone. FidBank UK will never ask you to reveal your full security details.
Check before you click
Be cautious of unexpected emails, texts or links. Fraudsters may create fake messages that look genuine. Visit the website directly instead of using suspicious links.
Protect your passwords
Use strong and unique passwords. Do not reuse banking passwords across other websites or services.
Beware of urgent requests
Fraudsters may pressure you to act quickly. Take time to stop, think and verify any unusual request before sending money or sharing information.
Use official channels
Only access online banking through official FidBank UK links and download mobile apps from the official Apple App Store or Google Play Store.
Report suspicious activity
Contact FidBank UK immediately if you notice suspicious activity, believe your account details have been compromised or receive a suspicious communication.
Concerned about fraud?
Contact FidBank UK immediately if you believe your account, personal information or security credentials may be at risk.
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